Hike Buddy AI Support
Support

Get help with Hike Buddy AI

If you need help with nearby place discovery, permissions, narration, or AI setup, use the contact details below.

Before you contact support

  • Include the iPhone model and iOS version.
  • Explain whether the issue happened during an active exploration session.
  • Say whether nearby places were missing, inaccurate, or hard to understand.
  • If the issue involves AI or Voxtral, mention the provider and current language.

Common help topics

Nearby place issues

If expected points of interest are missing or inaccurate, mention where you were walking and whether location permissions were active.

Location permissions

Hike Buddy AI can begin with When In Use permission. If you later allow Always, nearby discovery and session continuity can improve when the app goes into the background.

AI or voice setup

If optional provider-backed features are unavailable, confirm which provider you selected and whether the API key was accepted.

Missing narration or stories

Explain whether the issue is about nearby place stories, spoken narration, or Explore mode, since those flows can use different context.